29 Mar Ofer Eitan Claims: Women in Business 2020
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Leadership lessons from local entrepreneurs
Business moves fast and women in business understand how to adapt. We talked with these local women about their professional practices, career milestones and business philosophies before the current coronavirus crisis, but the persistent versatility of these women hasn’t changed. They have tackled big challenges, with the wisdom to prove it.
Dr. Sarah Hansen, Orthodontist
6407 Monroe St. | 419-882-1017 | perfectbraces.com
What advice would you give to another woman entering your industry? Go for it! If you’re interested in Orthodontics, then dental school is the first step, where you’ll be exposed to many different specialties and treatment types. The extra years in residency are completely worth it, if you’re finally doing what you’ve always wanted to do. However, keep an open mind, because you might end up liking a different specialty better!
What’s one key leadership lesson you’ve learned along the way? Good communication is a key component of leadership. It’s easier to communicate with people and to achieve success if you treat people in the way that they want to be treated. We all have different motivations and personalities, and if you can pick up on those needs in others and address them, then your leadership will be more effective.
How do you achieve work-life balance? When I’m not working, you’ll find me running, reading, cooking, or spending time with family and friends. My husband and I are fully supportive of each other’s careers, and we share in household chores and errands so that we have time to enjoy our weekends and time together.
What gender-specific assumptions do you encounter, and how do you respond to them? When telling anyone I was in dental school, or that I am in dentistry, it is often assumed that I am a hygienist. Previously, dentistry was more of a male-dominated field, while hygienists were primarily female. I take the opportunity to raise awareness about this misinterpretation, more and more females are now in the field, as half of my graduating class were women!
Tamara TCM Acupuncture & Herbs Wellness Clinic
Tamara D. Willingham-Rapp
120 W. Dudley St., Maumee | 419-345-4996 | TamaraTCM.com
What I do: I practice Traditional Chinese Medicine using acupuncture & herbal formulations to restore balance in the body. I promote the body’s amazing ability to heal itself.
What advice would you give to another woman entering your industry? Life is not personal and never give up.
What’s your mantra? Don’t be food for the tiger!
What challenges do you face in your industry, and how are you addressing them? Not everyone practicing acupuncture has the same training. In the State of Ohio, doctors and chiropractors can practice acupuncture with weekend courses and little to no training. They are not required to take the national boards, be certified by the NCCAOM (National Certification Commission for Acupuncture & Oriental Medicine) or be licensed by the medical board in acupuncture. Physical therapists practice “dry needling” with limited training as well. I’m addressing this by educating the public, urging everyone to make sure their acupuncturist is properly trained. People can look for “L.Ac” or “Dipl. O.M.” after a practitioner’s name and check their credentials at https://www.nccaom.org/. In Ohio, they can also look on the eLicense site to see what kind of acupuncture license practitioners hold. Someone who only took a brief course will be listed as having an “Acupuncture Certificate” instead of a full acupuncture license.
What’s one key leadership lesson you’ve learned along the way? Stability is everything.
What have you sacrificed (both personally and professionally) in the early stages of your career? When I went off to Seattle for my training, I gave up pretty much everything I had for the chance to start Tamara TCM Wellness Clinic.
What are some traits you think great leaders possess? Integrity and compassion.
Health Foods by Claudia
Claudia David-Roscoe, owner
3904 Secor Rd. | 419-474-2400 | healthfoodsbyclaudia.com
What do you do? At Health Foods by Claudia, we help empower individuals opening their hearts to learning positive approaches for their health needs. With over 45 years of personal experience and celebrating our 30th year in business this year, we are proud and grateful to guide our customers with first-hand experience, knowledge and care.
What’s one thing every
entrepreneur should ask
themselves? Do they believe in what they are creating? Are they willing to commit their time, money and energy growing their vision? Do they understand the business side? Knowing the numbers, margins, etc. is important because you can have a great vision, but if you can’t pay your bills, it’s difficult to stay creative.
What challenges do you face in your industry, and how are you addressing them? Mass marketing and the internet selling “natural” products for financial gain without any education about the products is a significant challenge. There is misinformation on the internet about supplements, and general confusion on what natural and healthy really means.
The natural products movement began in the United States in the early 1900s through thousands of small health food stores, and because of them, our knowledge about herbs, homeopathy, vitamins and minerals remains today. They were dedicated to sharing information with those that wanted to learn and who were committed to collectively fight unjust legislation that would have interfered with our rights to access supplements.
Still, because they stood together, they passed an important law that protects our access to supplements and the information to go with them, and it remains today. I am eternally grateful to have learned first-hand from many loving, dedicated people that taught the principles of healing, with purpose and from a place of heartfelt experience.
It’s easy to order stuff off the internet, but supplements without understanding how they work are spending money on a product rather than gaining knowledge for good health, so it’s wise to receive guidance from the people and the businesses that have knowledge through experience and the heart to guide you properly.
Childers Limousine Service
Kelly Childers, owner
5825 Angola Rd. | 419-535-7019 | childerstransportation.com
What do you do? My company has provided Toledo and the surrounding areas with passenger transportation for more than 25 years. Our diversified fleet consists of more than 50 vehicles ranging from sedans, vans, and buses to our luxury limousines.
What advice would you give to another woman entering your industry? Work through the moments of self-doubt that every business owner faces. The road to success is paved with losses, mishaps and mistakes. Learn from them, and don’t lose sight of your destination.
What’s one key leadership lesson you’ve learned along the way? To keep challenging yourself and collaborate with people who think differently than you do, as a way to breed creativity and promote innovative ideas that will keep pushing you forward.
Who do you most admire? My father— he has been the root of my drive and source of inspiration for me to become an entrepreneur. He owned his own business for more than 40 years, and I grew up watching him work hard, helping people along the way. He taught my older brothers and me that you can achieve anything with determination and integrity.
Toledo Area Regional Transit Authority
Kimberly A. Dunham, general manager
What’s one thing every professional woman should remember? They should commit their life to something that matters greatly to them.
How, if at all, has being a woman impacted your career? I believe my upbringing lent itself to my making pragmatic business decisions that are also based on human compassion.
What advice would you give to another woman entering your industry? Enter the room, think about being a woman for about a second, be proud of that…and then get to business.
What’s one key leadership lesson you’ve learned along the way? Build a network of close peers and mentors; people who you can trust to give you honest feedback and encourage you to get outside of our comfort zone. It is the only way you grow.
How has your industry changed for women since you first got your start? Diversity and inclusion in leadership has really changed on the national level. American Public Transportation Association has a premium workforce development program that draws people in during high school, for college scholarships as well as early, mid and later career professionals. Formal mentoring programs through APTA and Women’s Transportation Seminar are also very effective in building networks.
Dermatology Associates/Ada Aesthetics
Sarah C. Stierman, M.D.
Perrysburg: 12780 Roachton Rd.
Sylvania: 7640 W. Sylvania Ave.
419-870-0777 | daohio.com
What do you do? I am a double board-certified dermatologist and dermatopathologist. I am a partner/co-owner at Dermatology Associates/Ada Aesthetics with locations in Perrysburg and Sylvania.
What challenges do you face in your industry, and how are you addressing them? Fair and affordable access to medicines is a serious challenge, and this reality of a situation makes it difficult for me to help patients. At Dermatology Associates, we work as a team to coordinate care, and several of our full-time medical coordinators cut through red tape as much as possible so that patient care is always our first priority.
What are some traits you think great leaders possess? Emotional intelligence and grit!
What’s one key leadership lesson you’ve learned along the way? Listen. Be deliberate and thoughtful, never hasty.
How do you achieve work-life balance? Schedule it! It sounds boring and robotic, but I schedule workouts, date nights, lunches with friends, time with my kids, etc. If you…